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Sony

Friday, 23 December 2005 ‡ 09:34

I purchased my 3rd Sony Vaio in July 2005. Since then i have had the battery replaced since it stopped holding any charge after 5 months use.

Now the DVD writer has failed. I understand the terms and conditions of the warranty and the unit is return to base for service and repair.

Considering i use my laptop for work, i have several Megabytes of personal documents and other information, i requested that Sony only remove the DVD writer from the laptop, so that i may continue to use the machine for work and that there is no risk of damage, loss or copying/distributing of personal information from my machine, but Sony will not accommodate this request.

I purchase products from brands i trust to provide high quality products and are able to sympathise with users needs.

Sony has slipped so far down the list that i will ensure that i do not ever purchase any Sony products, this will begin with my decision to reject the new Sony Walkman for the Apple iPod, rejecting the PC1000E MiniDV camcorder for another and i will purchase a laptop that does not contain any Sony devices. I know some DELL laptops have the same Sony DVD writer built in.

Labels: laptop, poor, Rubbish, service, technoworld, Vaio

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