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Post Office, Birmingham, 1 Pinfold Street

Thursday, 24 April 2008 ‡ 10:27

Having checked around for exchange rates, the Post Office in town displayed 1.20 on the board in the door and the best i could find was 1.19 from my bank, not the biggest difference, but both offer buy and sell, commission free.

Having got my Euros from the Post Office i discovered they had charged me 1.1735

This was easily fixed, i thought either i read the buy rate column and not the sell rate, so i checked and sure enough it was 1.20, so i went in and saw the same girl as i did a day earlier and she informed me, 1.20 was only for £500 or more.

So I decided to check the board and it did not state anything about the rate shown being for £500 or more and asked to speak to the Manager. The Manager agreed with me, the rate is not clearly indicate minimum amount and promptly settled this issue and in a fit of generosity, bumped me a five euro note, which has given me a rate of 1.21!!!, EXCELLENT.

Labels: Birmingham, euros, exchange, money, office, post

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Orange does it again

Saturday, 12 April 2008 ‡ 00:00

Orange has done it again!

The pathetic level of service from Orange is outstanding, it beats every crap company i have ever dealt with. In over 10 years, i have NEVER missed a payment and continued upgrading in the hope that i would receive good deals from Orange.

This time i have spent days trying to access my on-line account without success, consistent failures.

Over night, i have stopped receiving SMS alerts and SMS icon on my phone and my SMS' are arriving on my phone nearly 24 hours after they have been sent to me, even the date and time stamp indicate the message was sent nearly a day ago, as well as confirmation from friends and family who send me message, asking why i dont reply... unkown to me i have had a message.

Raised this with Orange and what did they say, FUCK ALL... nothing. Ignore the bloody emails and comments and it will just go away, well i dont think so!

Labels: Birmingham, mobile, orange, sms, sonyericsson

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