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eBuyer

Monday, 6 November 2006 ‡ 22:41

I placed an order with eBuyer on 17th October 2006 and the expected delivery date was 25th October 2006. This was reasonable for me as I was in no great hurry.

I received an email stating my goods have been dispatched and date of delivery would be on 25th October 2006. This was great, so I waited around, but nothing. I waited the next day, nothing, I did the same again the following day, but nothing.

I decided to contact the courier company, who told me that eBuyer always has delays with their orders with the courier of around 2 days.

I decide to wait until after the weekend and still nothing. I sent an eNote and got a pathetic excuse, the item may have been lost and after 15 days eBuyer will re-send the item. I suggested that the item could not be tracked by the suggested courier website, I was told it was sent by Royal Mail which does not offer parcel tracking. Bullshit it doesn't, I have used Royal Mail with tracking, I got no response from eBuyer.

Labels: courier, delivery, late, order, tracking